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Parts & Accessories

How to order

Orders can be placed with Prosolia via fax, phone, e-mail, or postal service. A minimum $100 purchase price is required for all orders. Orders require either a company Purchase Order (PO) or a valid credit card number. Credit card orders must be placed by phone. Phone: +1-317-278-6171 or Fax: +1-317-278-8190. For current pricing prior to ordering, please complete the form below.

Sample Surfaces

Standard Terms and Conditions

1. Agreement. These Standard Terms and Conditions ("Terms") govern the sale of goods and products ("Products") by Prosolia, Inc. ("Prosolia") pursuant to one or more Quotations executed or agreed upon by the customer identified therein (the "Customer"). These Terms, together with the finalized terms contained in the applicable Quotation, constitute the final expression of the parties' agreement (the "Agreement"). The sale by Prosolia of the Products is expressly conditioned on Customer's acceptance of these Terms. No modification, rescission or alteration hereof shall be effective unless made in writing and signed by both parties, nor shall this Agreement be waived, modified, rescinded or altered by any subsequent course of dealing or performance between the parties. All sales are final.


2. Pricing and Payment Terms. All quotations and prices for Products shall be: (a) F.O.B. Prosolia's shipping point; (b) exclusive of applicable federal, state and local taxes, excises, duties and import fees which Customer shall pay or reimburse to Prosolia (so that Customer shall be responsible for all sales, use and other charges and taxes); and (c) exclusive of freight and delivery charges and insurance, (all of which Customer shall pay). Unless otherwise set forth in the applicable Quotation, Customer's payment for Products shall be net 30 days from the date of invoice. In the event payment becomes overdue, then a monthly service charge of the lesser of one and one half percent (1.5%) or the maximum allowed by law may be assessed by Prosolia and be due and payable by Customer on the outstanding balance. In addition to all other amounts, Prosolia shall be entitled to recover any and all attorney's fees spent in connection with any efforts to collect any past due amounts from Customer. New clients wishing to open an account with Prosolia may be required to prepay on initial orders, and provide credit references.


3. Delivery. Delivery of Products shall be F.O.B. Prosolia's shipping point. All risk of loss or damage in transit shall be borne by Customer. Claims for any Products lost or damaged during shipment shall be filed by Customer direct with the carrier. Prosolia will make a good faith effort to honor Customer's shipping instructions and ship goods on or before the estimated shipping date set forth in the applicable Quotation; however, such shipping date is an estimate only and Prosolia shall not be liable for any delays in shipment and a delay in shipment shall not relieve Customer of its obligation to accept the Products. Prosolia shall not be responsible, and shall not have any liability to Customer whatsoever, for any delay in delivering any Products due to any condition reasonably beyond its control, including, without limitation, acts of God, damage to or unavailability of required manufacturing facilities, strikes or other labor difficulties, material shortages or requirements of any governmental authority ("Force Majeure Events"), and the time of delivery shall be extended for the length of the delay caused by Force Majeure Events.


4. Limited Warranty. Prosolia warrants that the Products will be substantially free from defects in material and workmanship when properly installed, maintained and used in conformity with the guidelines provided in this manual. This limited warranty will be in effect for each Products instrument for a period of one (1) year from the date of invoice of first sale by Prosolia for such instrument. This limited warranty excludes the following: (a) parts that are not defective at time of delivery but which become defective by virtue of usage, including but not limited to normal wear, tear and replacement; (b) any damages or problems caused by the failure to properly install, maintain or use the Products; (c) products or parts that have been repaired or altered by anyone other than Prosolia; or (d) software products from third parties that are included with the Products or as optional add-on modules or features ("Third Party Software"). THE FOREGOING WARRANTY IS INTENDED SOLELY FOR THE BENEFIT OF THE FIRST CUSTOMER OF THE PRODUCTS AND IS NON-ASSIGNABLE. PROSOLIA SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY OF TITLE AND AGAINST INFRINGEMENT. PROSOLIA AND ITS LICENSORS AND THEIR SUPPLIERS DO NOT WARRANT THAT THE PRODUCTS ARE OR WILL BE ERROR OR BUG FREE, OR THAT CUSTOMER'S USE OF THE PRODUCTS WILL BE UNINTERRUPTED. PROSOLIA AND ITS LICENSORS AND THEIR SUPPLIERS ASSUME NO RESPONSIBILITY FOR THE PROPER INSTALLATION AND USE OF THE PRODUCTS OR ANY THIRD PARTY PRODUCT OR SYSTEM. PROSOLIA AND ITS LICENSORS AND THEIR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT ANY DATA, RESULTS OR INFORMATION PRODUCED OR MADE ACCESSIBLE BY THE PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO CUSTOMER. IN THAT EVENT, TO THE EXTENT PERMISSIBLE, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATE OF FIRST SALE OF THE PRODUCTS.


5. Third Party Software. Customer acknowledges that the use of any Third Party Software may be subject to additional end user license agreements (each a "EULA") and agrees to execute and comply with the terms of any such EULA. EULAs may be contained as a click-through agreement during the installation of Third Party Software or in executable form. The use of any Third Party Software shall evidence Customer's acceptance of the terms of the related EULA. Customer can receive the specific terms of any EULA upon request from Prosolia. Notwithstanding the provisions of Section 4 to the contrary, Prosolia disclaims any warranty for Third Party Software, and the only warranties that shall apply to Third Party Software shall be those, if any, which are set forth in the applicable EULA.


6. Customer's Remedies; Limitation of Liability. In the event of a claim under the foregoing limited warranty, Prosolia's exclusive liability shall be the repair or replacement, at Prosolia's option, of any defective systems or parts which Prosolia can confirm are defective and are covered by the warranty. Customer shall be responsible for any shipping expenses relating to repairs and replacements. Customer must notify Prosolia in writing of any claim regarding defective or nonconforming products or parts within 30 days after such defect or nonconformity is or should have been discovered by Customer. If Customer fails to notify Prosolia timely of a claim, the Products shall be deemed accepted by Customer without objection and any such claim by Customer shall be waived. . Customer is responsible for decontamination of the part(s) or product(s) and providing factual evidence that the part(s) or product(s) are free from contamination prior to replacement or repair of the defective part(s) or product(s). Customer is responsible for all such expenses related to decontamination of the part(s) or product(s). If the part(s) or product(s) cannot be made free from contamination, then the limited warranty is void. Prosolia will not accept under any circumstances, any item that has been exposed to radioactivity or is microbiologically contaminated. THE REMEDIES PROVIDED TO CUSTOMER HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF CUSTOMER AND CUSTOMER HEREBY WAIVES ALL OTHER REMEDIES PROVIDED BY APPLICABLE LAW OR EQUITY, INCLUDING WITHOUT LIMITATION, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LIQUIDATED, PUNITIVE OR ANY OTHER DAMAGES. PROSOLIA SHALL NOT BE LIABLE TO CUSTOMER FOR ANY LOST PROFITS, ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR SIMILAR DAMAGES (INCLUDING LOSS OF CARGO), OR ANY CLAIMS OR DEMANDS BROUGHT BY OR AGAINST CUSTOMER, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. IN NO EVENT SHALL PROSOLIA'S AGGREGATE LIABILITY TO CUSTOMER ARISING OUT OF, RELATED TO OR IN CONNECTION WITH THE SALE OF ANY PRODUCTS UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE PAID TO PROSOLIA BY CUSTOMER FOR SUCH PRODUCTS.


7. Indemnification. Customer hereby agrees to defend, indemnify and hold harmless Prosolia, its agents, officers, employees, successors and assigns (the "Indemnified Parties") from any and all liabilities, obligations, settlements, losses, claims, damages, penalties, payments, actions, lawsuits, judgments, costs, expenses or disbursements of any kind or nature whatsoever (including reasonable attorneys' fees) which maybe imposed on, incurred by or asserted against the Indemnified Parties relating to or arising out of the possession, use or operation of any Products by Customer.


8. No Implied Licenses. No license or other-rights under any patents, copyrights or trademarks owned by Prosolia or under which Prosolia is licensee are granted to Customer or implied by the sale of the Products. Customer shall not and shall not allow any third party to reverse engineer the Products or take any other action that would diminish Prosolia's intellectual property rights in the Products.


9. Customer's Use of the Products; No Re-Sales. The Products are intended primarily for Customer's laboratory research purposes and must not be used in human experimentation or applied to living humans in any way. The Products are not intended for use as a medical device. Customer acknowledges that the Products have not been tested by Prosolia for safety and efficacy in food, drug, device, cosmetic, commercial or any other use. Customer shall not re-sell, distribute, lease or otherwise transfer to any person or entity any ownership or other rights to the Products without the prior written consent of Prosolia.


10. Miscellaneous. No rights arising under this Agreement may be assigned by Customer unless expressly agreed to in writing by Prosolia. Failure by Prosolia to insist upon strict compliance with any of the terms or conditions of this Agreement shall not be deemed a waiver of such terms or conditions, nor shall any waiver or relinquishment of any right or power hereunder at any one or more times be deemed a waiver or relinquishment of such right or power at any other time or times. In case any one or more of the provisions contained in this Agreement shall be invalid, illegal or unenforceable in any respect, the validity, legality or enforceability of the remaining provisions contained therein shall not in any way be affected or impaired thereby.


11. Governing Law. The laws of the State of Indiana shall govern this Agreement and all dealings between Customer and Prosolia, including claims pertaining to execution, interpretation, performance and enforcement, without regard to principles of conflicts of law. PROSOLIA AND CUSTOMER AGREE THAT ALL ACTIONS OR PROCEEDINGS ARISING IN CONNECTION WITH THIS AGREEMENT OR OTHERWISE SHALL BE TRIED AND LITIGATED ONLY IN THE STATE AND FEDERAL COURTS LOCATED IN THE STATE OF INDIANA.